FAQ'S

Questions? Credit Repair Companion can answer.

Click on repair now, and follow the prompts to sign up and dispute your listing with your credit provider. You can track your dispute through the dispute tracker tool.

Your dispute is ready to be raised immediately following payment. You can reach out to the credit provider to begin, in a variety of formats such as letter or email.

No, the last thing you want is to pay a monthly or annual fee. Our cost is upfront and one-off so that you can get on with fixing your credit file.

All major cards accepted, encrypted by 2048bit security.

Your personal information is extremely important. Credit Repair Companion is security tested to standards to keep your data safe. We constantly review our security and monitor the platform keep your information safe.

Tell us about it through the Credit Repair Companion chat window or email info@creditrepaircompanion.com.au. Every bug we fix makes Credit Repair Companion even better.
Any more questions? Click on contact support, and follow the prompts.

A credit report contains information about you, and your financial history. It can be referred to by credit providers when deciding to provision you with a loan, phone contract, credit card etc.

There is a high likelihood that you have a credit report, especially if you have ever applied for a loan, phone contract, utility account, etc. There are approximately 14 million Australians with a credit report.

A credit report contains your name, date of birth, address, employment details, and your credit history; including instances where you have applied for credit, as well as any defaults you may have had. It may also include information about any businesses you may own.

When you are applying for a new credit product (e.g. loan, credit card, phone contract, etc.), the credit provider will look at whether you have any black marks listed on your credit report. If you do, this is likely to impact your ability to be approved for credit, because lenders may consider the black mark a warning sign that you will not be able to repay your loan.

Yes, you can propose paying off any debt and ask to have the related bad credit mark removed. If the credit provider agrees to your plan and you pay as agreed, the bad credit entry will be cleared from your credit file.

Yes, of course. Our tools provide comprehensive instructions and guidance to help you understand credit reporting processes to allow you to do it yourself. No need to go to a credit repair agency.

Timeframes may vary depending on the nature of a case, however, the majority of cases are successfully resolved within 30 business days.

No, it is not always possible to have a black mark removed.
Our tools allow you to practise credit repair with a high degree of skill and expertise, ensuring that you have the highest chance of experiencing success.

Start your path to financial freedom

Your credit score is more than just a number, it means your financial goals are always within reach for you and your family.

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